Last Updated: June 20, 2026

Sword Inn Bancroft ("we," "our," or "us") is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a reservation, contact us, or stay at our hotel.

1. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Mailing Address (if applicable)
• Reservation Details
• Payment Information (processed securely by third-party payment providers)
• Special Requests or Preferences

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited and Time Spent on Our Website
• Referral Sources
• Cookies and Similar Technologies

2. How We Use Your Information

• To process hotel reservations and bookings.
• To communicate regarding your reservation or inquiries.
• To provide guest services before, during, and after your stay.
• To improve our website, services, and customer experience.
• To send promotional offers and updates when you have provided consent.
• To comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience. You can control or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may only be shared with:

• Secure payment processing providers.
• Reservation and booking service providers.
• Website hosting and IT support partners.
• Government authorities when required by applicable law.

5. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your data, no online system can guarantee complete security.

6. Third-Party Links

Our website may contain links to third-party websites, including online booking platforms and travel partners. We are not responsible for the privacy practices or content of these external websites.

7. Your Privacy Rights

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where permitted by law.
• Withdraw consent for marketing communications at any time.

8. Data Retention

We retain personal information only for as long as necessary to fulfill reservation services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Sword Inn Bancroft

Email: swordinn146@gmail.com

Phone: (613) 332-2474

Address: 146 Hastings Street North, Bancroft, Ontario K0L 1C0, Canada